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Privacy Policy

Last updated: November 9, 2025

1. Introduction

Welcome to YAS - You Are Salon ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Platform").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Platform.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you provide directly to us, including:

  • Name, email address, phone number, and postal address
  • Account credentials (username and password)
  • Profile information and preferences
  • Payment information (processed securely through third-party payment processors)
  • Booking and appointment details
  • Reviews, ratings, and feedback
  • Communications with us and service providers

2.2 Information Collected Automatically

When you use our Platform, we automatically collect:

  • Device information (model, operating system, unique device identifiers)
  • Usage data (pages visited, features used, time spent on Platform)
  • Location information (with your permission)
  • Log data (IP address, browser type, access times)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Platform
  • Process bookings and facilitate appointments
  • Process payments and prevent fraud
  • Send you booking confirmations, reminders, and updates
  • Respond to your inquiries and provide customer support
  • Improve and personalize your experience
  • Send promotional communications (with your consent)
  • Conduct research and analysis to improve our services
  • Comply with legal obligations and enforce our terms
  • Protect against malicious, deceptive, fraudulent, or illegal activity

4. How We Share Your Information

We may share your information with:

  • Service Providers: Beauty and wellness professionals you book appointments with
  • Third-Party Service Providers: Payment processors, analytics providers, cloud hosting services
  • Business Transfers: In connection with mergers, acquisitions, or sale of assets
  • Legal Requirements: When required by law or to protect our rights and safety
  • With Your Consent: When you explicitly authorize us to share your information

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access, correct, or delete your personal information
  • Object to or restrict processing of your information
  • Request data portability
  • Withdraw consent (where processing is based on consent)
  • Opt-out of marketing communications
  • Lodge a complaint with a data protection authority

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our Platform is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your jurisdiction. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Platform. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Platform.

11. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

YAS - You Are Salon
Email: hello@youaresalon.co.uk
Website: https://youaresalon.co.uk